Much more than training….
ACQUIRE THE SKILLS YOU AND YOUR ORGANIZATION NEED TO MOVE FORWARD
With the art of mediation you get:
- Committed employees
- Reduce the costs associated with the tensions of your teams.
- An unstoppable company
WHAT ARE WE GOING TO SURPRISE YOU WITH?
The Art of Mediation is a high-quality online training program. With 3 modules, 25 units and an attractive virtual campus, where you will find exercises, downloadable materials and training videos.
WHO IS IT FOR?
The Art of mediation is:
- To those responsible for human resources and teams, who are concerned about helping the people in their organization to build and transform regular conflicts into opportunities for professional and personal growth. Be aware of the referents in the management of human resources and in psychosocial and emotional health.
- To you, who has always been interested in learning to manage conflicts.
IT´S FOR YOU, IF:
- You seek to innovate, resolve and prevent how to deal with discrepancies. You want those responsible to be able to lead with values of empathy, active listening and resilience.
- Your purpose is to create committed teams and strengthen the organization
- You feel that you need to help improve relationships between departments, teams, managers and colleagues.
- You know of the existence of the conflict in your organization, and you want to remedy it before it is too late.
- You understand the value of the economic and emotional cost of having teams facing each other.
- You have tried countless methods to motivate your team, but you still do not understand why they do not feel the colors of the company, perhaps you have a silent conflict that boycotts any action, have you thought about it?
- You need to expand the training of managers and intermediate positions in an easy, practical and online way in skills that promote cooperation and good labor relations.
WHAT YOU WILL LEARN
LEVEL 1 – WHY DOES A LABOR DISPUTE ARISE?
AUDIOVISUAL MATERIAL
MODULE 1: WHY A WORK CONFLICT ARISES
- How beliefs change your life
- You just don’t listen to me! Conflict and emotionality in communication
- Do you know which ear you listen with?
- What is my responsibility in the face of conflict? Taking the reins of conflict
MODULE 2:
NON-VIOLENT COMMUNICATION (NVC) TO DE-ESCALATE CONFLICTS
- Red phone. Conflict escalation
- Non-violent communication and self-empathy: 6 reasons and 4 steps
- Empathy from non-violent communication
GRAPHIC MATERIAL
EXERCISES
- How observation, perception, beliefs and judgments affect our day to day conflict management.
- Do you know with which ears you listen? Exercise on 4 ears
- How do I deal with conflict?
- How do I integrate non-violent communication in my way of communicating?
2 INFOGRAPHICS FOR EACH UNIT
GUIDES, STORIES AND TALES FOR REFLECTION
- Guide on conflict
Through this level, you will find the necessary training for all the members of your company to start working on the cultural change that your company needs.
Duration: 6 weeks
Dedication hours: 10 h
Format: Online
Start date: at your own pace
Only 200€.
LEVEL 2 – LEADERS WHO MANAGE TEAM TENSIONS
AUDIOVISUAL MATERIAL
MODULE 1: MEDIATION IN THE COMPANY
- What is mediation?
- Throwing everything into the pot. Mediation techniques
- The individual interview
- Hands on. Live mediation
MODULE 2: NEGOTIATION AND FACILITATION IN THE COMPANY
- Negotiating in difficult situations: it can be done! Collaborative negotiation
- Do you know how you negotiate? Kilman’s test
- Making the invisible visible. Mediating facilitation
GRAPHIC MATERIAL
EXERCISES
- Kilman’s test: Do you know how to negotiate?
- The individual interview. Step by step, prepare an interview to help your team.
- Analyze in depth a mediation done by a professional.
- Facilitation in your organization
2 INFOGRAPHICS FOR EACH UNIT
GUIDES, STORIES AND TALES FOR REFLECTION
- Mediation guide
- Negotiation guide
- Facilitation guide
Through this level, you will find the necessary training for all the members of your company to start working on the cultural change that your company needs.
Duration: 6 weeks
Dedication hours: 10 h
Format: Online
Start date: at your own pace
Only 200€.
I WANT IT ALL!
Buy 2 levels now and Save 100€!
Through these 3 levels, you will find the necessary training for all the members of your company to start working on the cultural change that your company needs.
Duration: 6 weeks
Hours of dedication: 20 h
Format: Online
Start date: at your own pace
Only 300€.
ARE ALREADY LEADING THE CHANGE
CHECK THE QUALITY OF THE COURSE
LEAD THE PROJECT
MONTSE MIR AND CAROL PINILLA
CO-FOUNDERS CMBMEDIALA / MEDIATORS
We have created the art of Mediation based on our experience in preventing and managing conflicts in organizations for more than 15 years. Creators of the Mediala methodology, endorsed by different awards.
“CentromediaciónBarcelona S.L (CMBMediala) has been a beneficiary of the European Regional Development Fund whose objective is to improve the competitiveness of SMEs and thanks to which it has launched an International Digital Marketing Plan with the aim of improving its online positioning in foreign markets during 2020]. To this end, it has had the support of the XPANDE DIGITAL Program of the Barcelona Chamber of Commerce.”
“CentromediaciónBarcelona S.L (CMBMediala) ha sido beneficiaria del Fondo Europeo de Desarrollo Regional cuyo objetivo es mejorar la competitividad de las Pymes y gracias al cual ha puesto en marcha un Plan de Marketing Digital Internacional con el objetivo de mejorar su posicionamiento online en mercados exteriores durante el año 2020]. Para ello ha contado con el apoyo del Programa XPANDE DIGITAL de la Cámara de Comercio de Barcelona.”
